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Product Issues

My order arrived damaged

We’re so sorry! 😔 If your package arrived damaged, we’re here to help. To resolve the issue as quickly as possible, please send us the following information to [email protected]:Order numberEmail address used to confirm the orderFirst and last nam

I broke a part of Sprizzer

No problem, replacement is quick and easy! 🔧 Visit our dedicated spare parts link, where you’ll find all the parts available for replacement.https://sprizzer.com/collections/allThanks to our selection of spare parts, you can restore your Sprizzer to

I can't find the two separate stickers

In the past, we provided two separate stickers for product customization. However, we received feedback from customers indicating difficulty and inconvenience in applying the stickers.To improve your experience, we decided to apply the stickers direc

How does the ingredient dosing work?

Sprizzer makes everything super easy! 🎉 The dosage of ingredients is controlled by the lever, which regulates the amount of each ingredient. This means that all the ingredients—Prosecco, bitter, and sparkling water—are dosed exactly as per the 3-2-1